Well, what would a Monday be without a crazy caller... Tell me exactly how you would respond to this comment (the owner was referring to one of our competitors).
Caller: I'm sick of using (beeeeeeeeeeep! Name withheld). All they seem to be interested in doing is sending me to places where people get shot or there's a serial killer loose.
My response to that was just, "Ummm, oooookay...". Seriously. What would you say?? LOL